Our Facilities
CRM's state-of-the-art storage facility is designed to withstand a Category 5 Hurricane and meets or exceeds the requirements of all building codes. Advanced security, fire detection and suppression systems are monitored by a central station 24/7, providing maximum protection for your records.

Accessing Your Records
CRM provides on-demand or scheduled retrieval and refiling of boxes, files or documents. Your records can be accessed by phone, fax or on-line using CRM’s web base Records Management Software. Requested files or documents can be returned by CRM’s bonded courier service or, using our scan-on-demand service, made available for web access through CRM’s proprietary web hosting software.

Courier Service
CRM provides for the pickup and delivery of your records using a modern fleet of secure, climate controlled vehicles. Our drivers are subject to random state motor vehicle checks and drug screenings. A variety of delivery options insure that you will get the service you deserve.

Scan on Demand
Requested files or documents (as large as engineering drawings) can be scanned to digital format by CRM’s Scanning Department. The images are accessed using CRM’s web based hosting service with built in query capability.

Access Controls
CRM tracks the history of each box or file from initial receipt through destruction. This allows you to determine when records were accessed and by whom. Of course, access is restricted to authorized personnel only.

Innovative Records Management Software
CRM’s state-of-the-art software has complete record center functionality. The system uses bar code technology to track boxes, files and media. Fields can be customized to meet your needs.

With CRM’s software, you can manage and track the items you store with CRM at your convenience from your own computer desktop. Using CRM’s web based access, you can:

• View inventory status
• Make service requests
• Monitor item movement
• Update information
• Review Invoices
• Obtain detailed reports
• Order supplies
• Perform administrative tasks

There is no charge for the use of the web based product. CRM redundantly backs up all data daily both locally and remotely.

CRM’s software also mirrors your organizational procedures. For example, it uses your identifiers to describe your items allowing you to easily search your inventory to find critical information. This allows organizing your inventory by department, business group, cost center, etc.

With password-protected security, you can easily issue service requests such as pickups and retrievals. The system asks you for all the necessary details needed to complete the transaction, and provides a confirmation.