DOCUMENT MANAGEMENT SERVICES
- WHAT IS THE DIFFERENCE BETWEEN CRM'S PHYSICAL AND DIGITAL DOCUMENT MANAGEMENT SOLUTIONS?
- HOW MUCH DOES IT COST TO STORE MY RECORDS?
- CAN I TRACK THE LOCATION OF MY DOCUMENTS AT ANY GIVEN TIME?
- WHAT IF I NEED TO ACCESS MY ORIGINAL DOCUMENTS?
- HOW WILL CRM PROTECT MY PHYSICAL DOCUMENTS?
- IN WHAT FIELDS ARE CRM'S DOCUMENT MANAGEMENT SERVICES EMPLOYED?
- DOES CRM PROVIDE REPORTS DETAILING MONTHLY ACTIVITY?
- WHAT ARE CRM'S STORAGE CAPABILITIES?
1. WHAT IS THE DIFFERENCE BETWEEN CRM'S PHYSICAL AND DIGITAL DOCUMENT MANAGEMENT SOLUTIONS?
When preparing a proposal, CRM assesses the customers' access requirements, internal processes and required compliances. Generally speaking, CRM can
store documents in cartons or can convert documents into electronic form. This gives companies access to the information they need instantly via their
own network systems, thus streamlining production and improving workflow.
2. HOW MUCH DOES IT COST TO STORE MY RECORDS?
Storage costs are based on a monthly rate per cubic foot of records stored. Each box placed in storage has a specific cubic foot size. The total cubic
feet stored times the storage rate is the monthly cost. CRM generally shows cost savings of between 25% - 50% when compared to the cost of storing records
in expensive office space or self storage units.
3. CAN I TRACK THE LOCATION OF MY DOCUMENTS AT ANY GIVEN TIME?
You may track your digital documents through our secure portal, Image On Demand (IOD), from anywhere, at any time. You can also track the physical documents
using CRM's Total Recall application as well as the last date/time it was retrieved.
4. WHAT IF I NEED TO ACCESS MY ORIGINAL DOCUMENTS?
After each document has been digitized, CRM will physically store them at the conversion site for a period of 60 to 90 days at no charge. Thereafter, we can
store them in our Record Center or securely destroy them upon request. To order an original document, CRM customers can use our Web based Total Recall
application to have the physical document delivered as quickly as possible.
5. HOW WILL CRM PROTECT MY PHYSICAL DOCUMENTS?
CRM holds all customer information in its secured records centers that not only comply with, but in many cases, exceed local regulatory requirements for
security and fire protection. In addition, CRM employs a standard set of operating procedures that insure reliable service.
6. IN WHAT FIELDS ARE CRM'S DOCUMENT MANAGEMENT SERVICES EMPLOYED?
CRM provides tailored Document Management Solutions to customers working in Accounts Payables and Receivables, Insurance and Medical Claims, Human
Resources, Transportation Proof of Delivery, Leasing and Lending Files, Financial Statements and Legal Contracts, to name a few.
7. DOES CRM PROVIDE REPORTS DETAILING MONTHLY ACTIVITY?
Yes. Backup information is available for all Invoices that show the dates, services and costs for each Work Order that was billed.
8. WHAT ARE CRM'S STORAGE CAPABILITIES?
One of the greatest advantages of outsourcing your documents with CRM is that we are continuously investing in our storage facilities and technologies to
meet the growing marketplace needs for information management.